Effective Communication

1 £17.00
2-10 £16.00
11-20 £15.00
21-50 £14.00

Online Programme & Course details

Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or nonverbal communication like a quick email to a customer, getting the right message to the right person can be vital. Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

  • The e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.
  • Learners on the course will learn what communication is, the different types of communication and the importance of context in communication.
  • It will equip learners with the tools to identify barriers to communication and how to overcome them.
  • Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Ideal for employee inductions, existing staff at an introductory level, and low-risk food handlers. The course can also be used as part of the on programme element of the new apprenticeship standards, and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace. Young people, NEETs, carers, 50 plus, men, women and lone parents, ethnic minority groups and people with a need to increase confidence, motivation and self-esteem. The online platform increases reach, helping cohorts Nationally.

Achievement and Measurement

Clients will complete an action plan based on the skills gaps indicated in their assessment that will direct them to the specific resources needed. This will allow them to identify further support or courses to attend in consultation with the client’s local JCP office depending on the work plan.